Frequently Asked Questions
Have questions? We've got answers. We've compiled a list of the most common questions from our community.
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For Customers
NearRise is a digital hub and directory designed to help you discover, support, and connect with local businesses. You can find everything from restaurants and salons to lawyers and auto shops.
Yes! 100%. It is always free for customers to browse, search, write reviews, and use our platform to find great local businesses.
Our platform allows participating restaurants (on our "Pro" plans) to offer online ordering for pickup without charging them high commission fees. You browse their menu, place your order, and pay (either online or in-cash, depending on the restaurant's plan). The restaurant will give you a pickup time, and you just swing by to grab your food.
Yes. To ensure our reviews are authentic and to prevent spam, you must have a free customer account to write a review or rate a business.
Please let us know! On every business listing, you will find a "Report Listing" or "Flag" button. Our team will review all reports to keep our directory accurate and safe.
It's the fastest way to get things done on NearRise. Once you log in, click the floating icon and ask for what you want, like "Book me a haircut for Friday" or "Find a local restaurant near me that has table booking."
The "Verified Badge" is a blue checkmark that shows a business has provided a complete profile on NearRise, including their address, phone, and hours. Businesses must fill out all required fields before they are eligible to purchase this $5 annual badge. It's a strong signal that the business is active and has provided full details.
For Business Owners
It's easy! Just click the "List Your Business" button on our homepage. You'll create a Business Owner account (which is free) and be guided through the steps to build your free "Core Listing."
Yes. Our "Core Listing" is 100% free, forever. This includes your business name, address, phone number, hours, photo gallery, and the ability to receive and reply to reviews. We only make money when you choose to buy ads or subscription tools.
"Verify Ownership" is a one-time, free process for owners to claim an existing listing by using our AI tool to scan a legal document. This proves you are the real owner.
The "Verified Badge" is an optional, paid $5/annual badge you can buy after your profile is 100% complete. This badge shows customers you are an active, engaged, and fully-detailed business.
This is your personal marketing co-pilot, available on our 'Pro' plans. Instead of staring at a blank page, our AI can write your entire business bio, create professional service descriptions, or even generate detailed menu items with nutritional estimates. Just click the "Generate" button or use the "Custom Prompt" to improve your own text.
The "Core" listing is free and gives you a professional profile on NearRise.
The "Pro" plans (like "Restaurant Pro" at $45/mo or "Appointment Pro" at $25/mo) are a massive upgrade. They give you all the tools to run your business, including: commission-free ordering/booking, a full Client Manager (CRM), an AI Co-pilot to write your marketing, AI-powered email marketing, direct social media posting, 10 job posts, and much more.
Nope! Unlike many third-party platforms, NearRise does NOT charge commissions on orders, bookings, or appointments. You keep 100% of your revenue. We make money only through our flat-rate subscriptions and optional ads.
All businesses on the "Core" (free) plan get 1 free active job post. Businesses that upgrade to any "Pro" subscription (like Restaurant Pro or Appointment Pro) unlock 10 active job posts.
Our "Boost" is a $10 one-time fee to feature your business at the top of search results for 7 days. It's a simple, pay-as-you-go way to get more eyeballs on your profile.
Yes. All our monthly subscriptions are month-to-month. You can cancel at any time from your Business Dashboard, and your subscription will remain active until the end of your current billing cycle.
Still Have Questions?
Can't find the answer you're looking for? No problem. Please visit our Contact Us page and send our team a message. We'll be happy to help.
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